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We are hiring!

Tuesday 3rd October 2017

Could you be Resource's new Relationship Manager?
28 - 32 hours/week.
Salary : Depending on experience
Closing date 31st October 2017
Please send CV and covering letter to

The purpose of the Relationship Manager is to enhance each Resource client’s own networking efforts by providing additional introductions to contacts, in order to source employment, work experience, mentoring, shadowing opportunities and volunteering. In addition to providing contacts, the Relationship Manager will provide information and introductions to non-commercial organisations.


Key responsibilities

1. Liaison with Employers (70%)
The Relationship Manager (RM) will build and maintain a network of employers and recruiters who are happy to help Resource clients. This network will be developed through face to face meetings to build meaningful relationships. The contacts must be kept warm through regular, targeted communication, ensuring they remain happy to be contacted even if we have not asked for their help for a period of time. The target number of new contacts made per month to be agreed between the RM and the CEO.
The employers are not limited to commercial organisations and should include synagogues, local business and shops, local and central government and charities. The network will be built from a variety of sources, including (but not limited to) the RM’s own contacts, Resource’s existing database of networking contacts and Resource Community members, contacts of Resource team members, contacts sourced through LinkedIn, attending jobs fairs and networking events. The RM should develop good contacts with recruitment consultants and headhunters.
The RM will identify areas where Resource has insufficient networking contacts and develop new contacts to fill these gaps.
The RM will work with Resource Advisors to identify suitable contacts to make on behalf of clients. The RM, or a volunteer working for them, will make introductions, recording the introduction and any outcome on the database. Discretion needs to be used to ensure contacts are provided to appropriate clients, being mindful not to waste a contact’s time or damage Resource’s reputation.
In developing a relationship with employers the RM will consider what Resource can offer these employers in return for helping our clients and develop an offering.
The RM will pro-actively look at the jobs advertised on Resource’s Jobs Board and look for suitable matches from Resource’s clients.

2. Lead the Resource Community (10%)
The Resource Community is a network of former clients who have been helped by Resource and are now successfully employed. They have agreed to be contacted for networking purposes to help current clients.
The RM will lead this Community, organising regular communication and events for its members to keep them engaged. The RM will train Advisors on how to access the Community members and encourage them to invite successful clients to join it so that it continues grow.

3. Provide information on volunteering, education and training opportunities (10%)
The RM will provide support to Advisors by developing knowledge about, and contacts within, potentially useful organisations that may help specific Resource clients, for example Citizens Advice and Jewish Care. They will also be aware of volunteering opportunities, and able to identify and signpost organisations that provide training courses in selected areas.

4. Manage Resource’s Networking Events (5%)
Resource provides regular opportunities for clients to develop and practice their networking skills, including a termly programme of networking meetings with speakers. The RM will review the current programme against the client need, with input from the CEO, Advisors and other team members, adjusting as appropriate, and develop and roll-out a new programme starting in 2018.

5. Managing Resource’s Jobs Board (5%)
Resource maintains a Jobs Board on its website, hosting an average of 35 job opportunities at any time, administered by volunteers. The RM will ensure the quality of the job listings and will raise awareness of the Jobs Board amongst employers to increase the number of jobs advertised.


Required Skills and Experience

  • - Demonstrated ability to build and maintain relationships with business contacts in a recent senior-level role
  • - Pro-active, innovative and creative about networking to achieve a successful outcome for client
  • - Confident, able to contact people in senior-level roles, sometimes with no prior introduction
  • - Strong communication skills to be able to communicate with every level of potential employer in a professional manner
  • - Able to motivate and influence others
  • - Highly organised, with the ability to supervise the accurate recording of all relevant information in Resource’s database
  • - Flexible, with the ability to adapt working style to suit different clients and Advisors
  • - Self-motivated, able to prioritise work to meet deadlines in a busy and sometimes pressurised office environment
  • - Excellent IT skills, including experience of working with databases
  • - Excellent Social Media skills, particularly LinkedIn
  • - Ability to deal empathetically with a wide range of people, including vulnerable individuals
  • - Team player, happy to help out team members on occasion with the day to day management of the office


Desirable Skills

  • - Direct experience of a similar role that uses the skills listed above. Roles that may use similar skills include Job Broker, Sales, Marketing, Recruitment, or any roles with a strong client focus, and a focus on delivering an excellent service to a range of stakeholders
  • - Understanding of the Jewish Community and Jewish culture
  • - Experience with managing networks of people
  • - Experience of managing, or working with, volunteers

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Resource - The Jewish employment advice centreAddress: 8 Dancastle Court, 14 Arcadia Avenue, Finchley, London, N3 2JU
Tel: 020 8346 4000

Registered in England Number 5211299 Charity Registration Number 1106331
Funded by voluntary contributions and supported by Jewish Blind and Disabled

 8 Dancastle Court
    14 Arcadia Avenue
    London N3 2JU



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Registered in England Number 5211299 Charity Registration Number 1106331
Funded by voluntary contributions and supported by Jewish Blind and Disabled

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