Main Duties
The role of Manager is to lead the delivery of Business Management services for a portfolio of clients within the music industry, ensuring full compliance with relevant standards and statutory requirements. Fully established as a portfolio lead, the Manager oversees a growing and commercially valuable client base, providing tailored financial, operational, and strategic support to artists, talent and music businesses.
As head of the Pod, the Manager takes overall responsibility for performance, driving team development, collaboration, and high service standards. Recognised as a trusted adviser within both the firm and the sector, they act as the main point of contact for clients, offering commercially focused insights and guidance to support their careers, businesses and long-term financial success.
How You’ll Make a Difference
In this role, you will:
Technical
Ensures accuracy and completeness across all client outputs.
Reviews tour accounts, VAT returns, and year-end files.
Provides technical guidance on complex accounting or compliance matters.
Advises clients within scope and flags when specialist input is needed, including liaising with royalty consultant re audits or non-UK tax specialists
Leads adoption and correct use of systems and tools across the team
Reviews workflows and reporting to improve efficiency and data accuracy
Manages and reviews the data work that is managed through Karbon ensuring that the data is reliable and up to date
Identifies processes gaps and drives systems improvements
Oversees pod-level metrics and understands key financial indicators
Owns personal CPD compliance and professional development
Actively engages in internal and external learning to strengthen leadership and technical skills
Seeks and applies feedback to grow in role
Monitors CPD progress within the pod to ensure compliance, without owning others development plans
Quality
Drives high standards and timely delivery across the pod’s client portfolio
Uses coaching and review points to improve output quality
Plans ahead for peak periods and ensures realistic timelines and resourcing
Delegates effectively across the team based on skills and capacity
Personally, manages complex or sensitive client work
Tracks key deliverables and intervenes early to remove blocker
Balances direct delivery with oversight and team enablement
Communication
Communicates clearly and confidently with clients and internal stakeholders
Delivers feedback constructively in both structured and informal settings
Leads team meetings and shares updates from leadership or technical sessions
Collaboration and Teamwork
Builds collaboration across pods and wider team to solve shared challenges
Leads cross-functional or departmental initiatives
Fosters a culture of openness, trust and shared responsibility
Offers hands-on support where resources or expertise is needed
Client Relationship Management
Manages end to end client relationships across the portfolio
Leads conversations around scope, fees and service levels
Identifies evolving client needs and responds proactively
Ensures consistent, high-quality service aligned with client expectations
Ethics and Professional Conduct
Sets and upholds strong standards of ethics, confidentiality and compliance
Acts quickly and transparently when issues arise
Holds others accountable to professional conduct and firm values
Models integrity in all internal and client-facing interactions
Leadership and Mentoring
Leads 1:1s, pod meetings, and regular coaching conversations
Oversees performance reviews and supports career development planning
Coaches team members to become independent problem-solvers
Shapes a growth-minded culture through resilience, curiosity and openness
Qualifications and Experience
You’ll Be Ideal for This Role If You Have:
Experience??
Typically, 6+ years of accounts and business service experience, with several years in a managerial role?
Managing a portfolio with a focus on profitability within the ABS function??
Representing?the firm externally and contributing to its strategic growth??
Several years’ experience within a managerial role
Skills??
Strategic thinking and commercial acumen??
Strong leadership and team management skills, with experience developing high-performing teams??
Excellent stakeholder management and ability to build lasting client relationships??
Business development capabilities, including?identifying?new opportunities and driving growth??
Ability to handle complex and high-profile engagements??
Qualifications?
ACA / ACCA qualified (or equivalent) with significant post-qualification experience.?
We know you have a lot to offer, which is why we give you the freedom to thrive, no matter who you are or what your background is.
Additional information
Hours: 35 pw. Benefits include: private medical insurance, health plans, pension, group life assuarance, retails discounts, cycle-to-work scheme, electric vehicle scheme, season ticket loan, enhanced family leave, generous holiday entitlement.
Our recruitment process typically involves three stages:
An introductory Teams call with our Talent Acquisition team.
A first-stage interview with two team members.
A final interview at our London office, + a tour to give you a feel for our workplace