Location
818 Finchley Road, Temple Fortune, London, NW11 6XL
Date posted
Wednesday 5th August 2026
Application closing date
Sunday 30th August 2026
Main Duties
The Assistant Shop Manager plays a key role in supporting the Shop Manager to deliver an outstanding retail experience while maximising income for the charity. The postholder will help ensure the efficient day-to-day operation of the Equal Gift & Homeware Shop,
provide meaningful vocational opportunities for the people we support, and maintain high standards of customer service, merchandising, and compliance.
The Assistant Shop Manager will take responsibility for the day-to-day running of the shop in the absence of the Shop Manager.
Key Responsibilities;
Support the daily operation and coordination of the shop to ensure it runs efficiently and effectively.
Open and close the shop, ensuring security procedures are followed at all times.
Deliver excellent customer service and create a welcoming shopping environment.
Maximise sales and profitability through proactive selling and excellent product knowledge.
Assist with sourcing new stock and product ranges.
Qualifications and Experience
Excellent customer service and interpersonal skills.
Strong organisational and time management abilities.
Good communication skills, both verbal and written.
Confidence using EPOS accurately.
The ability to work independently and take responsibility when managing the shop
A proactive, flexible, and positive approach to work.
An eye for detail and high standards of presentation.
The ability to motivate and support volunteers.
A commitment to equality, diversity, and inclusion.
Additional information
21 days paid holiday per holiday year which increases with length of service, in addition, you are entitled to bank and public holidays and major Jewish festivals. (Pro-rated for part time staff)
Company Pension scheme,
Occupational Sick Pay after a qualifying period, which increases with length of service,
Employee Assistance and Wellbeing
Programme with free access to independent advice, support and counselling on a wide range of issues,
Development and career progression opportunities.