Main Duties
Great people practices start with great partnerships.
As a People Partner at Norwood, you’ll work alongside our leadership team and managers to help them get the best from our people and create an environment where colleagues can thrive.
You’ll be a trusted advisor, bringing professional expertise, sound judgement and a practical approach to people matters. From planning and organisational change to performance, engagement and complex employee relations, you’ll help our leadership make confident, informed decisions while keeping our people and organisational priorities in view.
This is an opportunity to influence beyond individual cases. You’ll use insight, coaching and your understanding of the organisation to identify emerging challenges, strengthen management capability and develop people solutions that support both colleague experience and the delivery of Norwood’s services.
You’ll also contribute to the continued development of our People practices, policies, systems and ways of working, helping us build an inclusive, high-performing culture where our values of Kindness, Respect, Belonging and Empowerment can be experienced every day.
Who We Are Looking For:
You’ll be an experienced People professional who enjoys being close to the organisation and building trusted relationships with the people you support.
You’ll bring credibility and confidence when advising senior leaders and managers, alongside the judgement to understand when to challenge, when to coach and when to find a pragmatic way forward.
You’ll have strong experience managing complex employee relations matters, but you’ll think beyond the immediate case. You’ll look for patterns, understand underlying causes and help managers build the confidence and capability to manage their people effectively.
You’ll also be comfortable working with data and insight, using evidence to identify risks, spot opportunities and make clear recommendations.
Change will be an important part of your experience. You’ll understand how to support restructures, consultation and organisational change professionally and sensitively, balancing employment law and organisational requirements with the experience of the people affected.
Above all, you’ll be approachable, collaborative and solutions-focused, with the ability to build relationships at every level while maintaining professional independence and sound judgement.
Qualifications and Experience
Essential
You’ll bring:
CIPD qualification or equivalent expertise gained through relevant professional experience
Experience partnering with teams, departments and senior managers on a broad range of People & Culture matters
Strong experience managing complex employee relations cases, including organisational change
Demonstrable experience coaching and advising leaders and managers
Experience resolving issues pragmatically and improving working relationships, performance and retention
Experience managing a small team
Up-to-date knowledge of employment legislation, case law and equality legislation
Strong analytical skills, with the ability to identify patterns and trends and make evidence-based recommendations
Excellent written and verbal communication skills
The ability to influence and negotiate with stakeholders who may hold different perspectives
Strong organisation, planning and prioritisation skills
Confidence working under pressure and responding to changing priorities
A collaborative, flexible and approachable working style
The ability to handle sensitive and confidential information appropriately
Desirable
It would be advantageous if you have:
CIPD Level 5
Chartered membership of the CIPD
Experience working within social care or the third sector
Knowledge of Jewish culture, or a willingness to learn
Reward & Benefits
We believe great support starts with great staff. We offer:
Comprehensive induction and ongoing training
21 days annual leave plus 8 Bank Holidays + Jewish Festival & Holy Days (pro rata for part time)
Enhanced parental pay
Employee Assistance Programme
Health cash plan covering dental, optical and therapy treatments, plus virtual GP access via My Medicash
Blue Light Card access
Cycle to Work scheme
£300 refer-a-friend bonus
Career development pathway
Free on-site parking
A supportive, experienced team and management culture