Main Duties
We’re looking for a passionate and experienced Team Leader to join a residential care setting, supporting adults with learning disabilities.
In this role, you’ll lead from the front — delivering high-quality, person-centred care, supporting your team, and ensuring the home runs safely and effectively. You’ll work closely with the Home Manager and Deputy Manager to maintain excellent standards and positive outcomes for the people you support.
About Norwood
Founded in 1795, Norwood is the oldest Jewish charity in the UK. We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives.
At Norwood, you will make a real difference every day. You will be part of a supportive and inclusive team where kindness is shown in how we care, respect shapes how we work together, belonging ensures everyone feels valued, and empowerment enables people to thrive.
We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.
Your Day-to-Day
Lead and support the delivery of high-quality, person-centred care
Coach, mentor and develop Support Workers to maximise team performance
Ensure care plans are tailored, up to date, and promote independence and choice
Embed person-centred practice across the service
Support recruitment, training and supervision of staff
Assist with day-to-day operations including rotas, health & safety, and reporting
Maintain accurate records in line with CQC and legislative requirements
Promote dignity, inclusion, and active participation within the community
Qualifications and Experience
Essential:
Experience supporting adults with learning disabilities
Strong understanding of person-centred care and support planning
Ability to lead, motivate and develop a team
Knowledge of relevant legislation (e.g. Health & Social Care Act)
Good IT skills and administrative capability
Desirable:
NVQ/QCF Level 3 in Health & Social Care (or working towards)
Previous supervisory or team leader experience
Experience in residential care settings
Coaching or mentoring experience