Jobs Board
Reference
Vac-6652
Location
London
Hours
Full-time
Employment Type
Permanent
Salary
£30K - 33K DOE
Date posted
Thursday 29th October 2026
Application closing date
Monday 30th November 2026
Main Duties
Your key responsibilities for this role are as follows:
Always ensure the highest quality of donor care
Play a role in the strategy of continuous improvement in all aspects of the Department’s
work
Contribute towards the strong relationship between the charity, its lay-leaders, and its
donors
Take ownership of your responsibilities within the team, including but not limited to:
Helping to maintain our fundraising database and ensuring a high level of accuracy
Supporting fundraising events, including a 1,000-person annual dinner, and assisting
on site with their smooth running
Responding to incoming fundraising enquiries, requests, and gifts, ensuring these are
processed to a consistently high standard within agreed timescales, and in a prompt,
efficient, thoughtful and personalised manner
Collating information and materials as requested by management, fundraisers,
volunteers, and supporters
Providing general administrative support to the fundraising team and management.
For full details please visit cst.org.uk
Always ensure the highest quality of donor care
Play a role in the strategy of continuous improvement in all aspects of the Department’s
work
Contribute towards the strong relationship between the charity, its lay-leaders, and its
donors
Take ownership of your responsibilities within the team, including but not limited to:
Helping to maintain our fundraising database and ensuring a high level of accuracy
Supporting fundraising events, including a 1,000-person annual dinner, and assisting
on site with their smooth running
Responding to incoming fundraising enquiries, requests, and gifts, ensuring these are
processed to a consistently high standard within agreed timescales, and in a prompt,
efficient, thoughtful and personalised manner
Collating information and materials as requested by management, fundraisers,
volunteers, and supporters
Providing general administrative support to the fundraising team and management.
For full details please visit cst.org.uk
Qualifications and Experience
You will need to have recent experience of:
Working in a sales, customer service, or fundraising environment
High-quality customer care delivery (donor stewardship or customer service experience is
preferred)
You must have the ability to:
Work calmly under pressure whilst maintaining a confident and friendly manner
Prioritise activities and focus on details, whilst not losing sight of the bigger picture
Deliver continuous improvements to our working practices and ‘customer’ facing outpu
For full details please visit cst.org.uk
Working in a sales, customer service, or fundraising environment
High-quality customer care delivery (donor stewardship or customer service experience is
preferred)
You must have the ability to:
Work calmly under pressure whilst maintaining a confident and friendly manner
Prioritise activities and focus on details, whilst not losing sight of the bigger picture
Deliver continuous improvements to our working practices and ‘customer’ facing outpu
For full details please visit cst.org.uk
Additional information
For full details please visit cst.org.uk
How to Apply
Please submit your CV & a covering letter setting out why you would
like the role and how you meet each component of the person
specification to careers@cst.org.uk with ‘Fundraising Administrator ‘
as the subject header.
like the role and how you meet each component of the person
specification to careers@cst.org.uk with ‘Fundraising Administrator ‘
as the subject header.
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